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We're happy you're here, ready to support those awesome local shops. Below is a short version of our user terms:
Point is a loyalty platform — not a store or seller. Any purchase made through the app is between you and the shop. The store is responsible for delivery, returns, and complaints.
By signing up, you agree to our terms and privacy policy. You must be in Denmark, and we may ask for info to meet legal requirements.
Your app profile is personal. You can only use it on one device at a time and must keep your login secure. We may set spending limits.
Keep your info up to date. Don't share your PIN or let others access your app. Report any misuse or lost device immediately.
You can close your account anytime by emailing us. We may also terminate your account for misuse, inactivity, or legal reasons.
We can block your access if there's suspicious activity or security risks. We'll inform you unless it would compromise safety.
We may update our terms. If changes affect you negatively, we'll notify you first. Otherwise, updates will be posted in the app and on our site.
We don't charge for using the app, but your bank or the shop might apply small fees when you make purchases if you are using commercial or overseas payment cards. Note that our service is targeting private use only for regular consumers, where no fee should be present.
We may ask for more info due to legal rules (like anti-money laundering). If you don't provide it, we might close your account.
We communicate electronically — via the app, email, or SMS. The official version of our terms is in Danish, and can be found on our website.
We collect and share your data as needed to run the app and comply with laws. See our Privacy Notice on our website for details.
We work with licensed partners and follow rules set by the Danish Financial Supervisory Authority and Data Protection Agency.
We're not liable for issues with purchases, delays, or outages beyond our control. We don't manage or guarantee what stores sell.
These terms follow Danish law. Disputes are handled by the Copenhagen City Court.
Have a problem? Contact us anytime at hey@point.shop — we're happy to help!
The app and its content belong to us. You can't copy, reuse, or distribute it without permission.